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Return Policy

Thank you for shopping with A.L. Apparel! We strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your T-shirt(s), we’re here to help.

Eligibility for Returns

  • Items must be returned within **30 days** of the delivery date.
  • T-shirts must be unworn, unwashed, and in their original condition with all tags attached.
  • Proof of purchase (order number or receipt) is required for all returns.

Non-Returnable Items

  • Final sale items (if applicable) are not eligible for return or exchange.
  • Personalized or customized T-shirts cannot be returned unless there is a defect or error on our part.

How to Initiate a Return

  1. Contact our customer service team at [your email address] or [your phone number] to request a return authorization.
  2. Pack the item(s) securely in the original packaging (if possible) and include the order number or receipt.
  3. Ship the item(s) to the address provided by our team.

Return Shipping Costs

  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
  • We recommend using a trackable shipping method, as we are not responsible for lost or damaged return packages.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed within **5-7 business days** and credited to your original payment method.
  • Shipping costs are non-refundable unless the return is due to a defect or error on our part.

Exchanges

  • We currently do not offer direct exchanges. If you need a different size or color, please return the original item for a refund and place a new order.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within **7 days** of delivery. We will gladly replace the item or issue a refund, and we’ll cover the return shipping costs.

Contact Us

If you have any questions about our return policy, please reach out to us at:

Shipping

Sometimes using a hybrid service like FedEx SmartPost or UPS SurePost (which combines carrier and postal service) can be cheaper for certain types of shipments.